Working at Shambhala

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All Shambhala workers are called Crew

Shambhala volunteers and staff are the backbone of the festival and the driving force behind its success. Many thanks to the fantastic people who give their time and passion to make Shambhala a great place to be. If you are interested in joining our team, please read all the information on this page carefully before proceeding to the application.

Attention: Returning 2014 Crew

Invites to re-register for crew positions will be distributed via email beginning January 23rd, 2015. Please email hr@shambhalamusicfestival.com if you haven’t received an email from us by January 30th. If you proceed through the public application form via the link on this page, you will be asked for a deposit fee.

Benefits of being on the Crew

      • Free Admittance to festival (upon completion of scheduled shifts, your crew deposit is returned).
      • Arrive early and watch the festival come to life.
      • Great NEW location for Crew Camping – see “Camping” below.
      • One meal per 8.5 hr working shift, two meals per 12 hr working shift.
      • Sense of being a part of something special and playing a big part in everyone’s great time.
      • Memories to last a lifetime!

What are past crew members saying about working at Shambhala?

Being able to see the farm come to life and meeting all the remarkable people that make it happen is an amazing experience that keeps you coming back for more, year after year. (Trust me, this will be my third year, can’t get enough)
After 6 years I still get just as excited as a child on Christmas morning to come home to the farm those faithful August days.
Working at Shambhala Music Festival has helped me realize my dreams, meet my extended family and grow in ways I didn’t know possible. Giving back to the festival by being involved is a gift in itself. When you work here, you get to know that when someone has their Shambhamoment, you helped make it possible. It is the largest, most wonderful group of people I have ever had the honour of working with.
Enhance your sense of community and belonging by giving back to a place that gives so much to so many! Volunteering changed my festival experience.

Deposit

For all first-time crew members, there is a deposit of $350 as well as an additional non refundable $25 fee to be paid via paypal at the time of your application. Upon completion of the required number of hours we refund the $350 deposit. As a thank you, we waive both fees for all returning crew that are in good standing. If you don’t already have a PayPal account and want more info, please CLICK HERE. Sorry, we don’t accept deposits via mail. Be sure you have signed in and out for all of your shifts with your Supervisor! Once you complete all your shifts you must go to HR to sign off on your hours so we can return your deposit via paypal. Deposits will be refunded post-festival. Incomplete information will cause delays in your deposit being returned. If you are not eligible for a position, we will refund the total amount back to your account within 60 days of applying. IMPORTANT NOTE REGARDING CANCELLATIONS: We hope this won’t apply but if you do have to cancel PLEASE email human resources at hr@shambhalamusicfestival.com as soon as you can. The more notice you can give us, the better. We appreciate your consideration, since we’ll need to find someone else to take your place.  The fee of $25 is non-refundable.  Any cancellations made after July 13th are not eligible for a deposit refund, except in extenuating circumstances, and at the discretion of Shambhala. For those that cancel after this date, deposits are kept to cover administrative costs associated with last minute changes to hiring and scheduling.

Expectations

Camping:

Our crew are our most valuable resource, we understand the need for comfortable camp spots and quiet! A new crew camping area has been created along the river near the gate.  Shaded forest spots.  QUIET ZONE.  Private Beach.  Crew only showers.  THESE SPOTS ARE IDEAL FOR THOSE WORKING FULL TIME SHIFTS AND/OR AT NIGHT. Only crew will be allowed in this area and security will be checking wristbands. Starlight Lot on the river side of the road is once again available for crew camping, but does fill up quickly. THESE SPOTS ARE IN FULL SUN AND IDEAL FOR THOSE WORKING THE DAY SHIFT. The old crew camping up by Shambhalodging is now out of service. NO CREW ARE ALLOWED TO SET UP CAMPING ON THE MOUNTAIN SIDE OF THE ROAD. IF YOUR FRIENDS HAVE SET UP A SPOT YOU ARE WELCOME TO JOIN THEM 24 HOURS AFTER THE GATE HAS OPENED BUT CREW ARE NOT PERMITTED TO SAVE CAMPSITES FOR GUESTS. If you wish to camp with your vehicle, RV, or trailer, you are welcome to camp in the new crew camping area free of charge. If you wish to camp in the Starlight zone (on the left/river side of the road) with your RV, trailer etc you will need to purchase a Starlight parking decal (regular or oversize). There will be no crew RV’s or vehicles allowed anywhere else on the festival grounds.

Working:

It is imperative that you arrive to your shift well rested, on time, and sober.  You must be prepared for the work situation and the weather, wearing any personal protective equipment that is assigned to you. You are responsible for maintaining enough rest, food and water to complete all of your shifts.  You must work in a safe manner and abide by all worksafe regulations.  You must attend a safety orientation during your intake at the HR building onsite and a tailgate meeting at the beginning of each shift. Shambhala Music Festival is a 24 hour festival, there will be day and night shifts available.

Food:

Pack camp friendly food! Make sure you eat regularly, especially before the start of a shift. Arrive to work fed and caffeinated. It is very important to leave a positive impression on everyone we interact with throughout the festival and keeping yourself fueled helps! Remember: THERE IS NO POWER for refrigerators or hot-plates and campfires are banned (propane stoves at campsites are OK). Our Crew Kitchen is cafeteria style and for those working in remote locations we have a food truck that will deliver meals.  We feed workers one meal per 8 hour shift or two meals per 12 hour shift. Coffee will be served in the Kitchen at meal times. If you have allergies, sensitivities, additional needs or are just plain picky, we recommend that you plan to provide most meals for yourself. We can only accommodate standard meat or vegetarian meals, without variation and our kitchen cannot guarantee vegan or wheat/gluten free meals. You should start your shift with snacks and a full water bottle to take to your post. The farm is large and there won’t be enough time for you to go back to your camp, even when you’re on a break. If you have a “bottomless stomach”, make sure you plan for extra snacks and meals, i.e. power-bars, nuts, fruit leather, etc. Above all, please think ahead to make sure you have the nourishment your body needs while you’re on shift. Be prepared to provide meals for yourself before the vendors and ATMs are open on Wednesday August 4th.   Typically one food vendor is open on Tuesday August 3rd.

Clothing:

Whether it’s the scorching heat of mid-day or the to-the-bone chilliness at night and the wee hours of the morning, temperatures are known to wildly fluctuate and changes in weather can happen quickly. Pack for all types of outdoor conditions including warm water-proof shoes, winter clothing, extra socks, sunscreen, bug spray, rain gear and a good hat for sun or rain. Comfort is the key to staying happy and healthy on the farm. IMPORTANT NOTES – All crew must wear closed toe shoes at all times while on shift. All preshow crew must wear closed toe shoes whether on shift or not as the farm is a worksite. Dress in layers. The start of your shift might be much hotter or colder than the end of your shift. For more info on what to pack, check out Britz’s Guide to Festival Essentials.

Limitations

We cannot accept workers who:
      • Are under the age of 19
      • Are not legally allowed to work in Canada*
*Non-Canadian citizens who are in Canada with a valid Canadian work visa, or have permanent resident status may work with us. Documentation must be provided in these cases.  Some countries have a reciprocal agreement with Canada.  If you are between the ages of 18-35 please visit http://www.international.gc.ca/experience/intro_incoming-intro_entrant.aspx to see if your country of origin has an agreement with Canada and to determine if you are eligible to apply for a working holiday permit.  (Unfortnately the USA is not included on this list).  

Time Commitments

SHOWTIME CREW:

All positions scheduled during the festival between Monday Aug. 3rd and Wednesday Aug. 12th are considered “Showtime” positions. All Showtime work takes place on the Salmo River Ranch (festival site). Shambhala Music Festival runs 24hrs a day during public showtime and schedules reflect this. Volunteer shifts are broken down into morning, afternoon and overnight for shifts 8-9 hours in length, and day/night for those shifts 12 hours in length.

Showtime Volunteers:

We aim to create shift schedules which are fair, fun, and provide enough time off during the festival for you to get out there, enjoy yourself and do some dancing! For this reason we have established the following guidelines when creating volunteer schedules:
      • Most teams require a 34-hour time commitment of 4 x 8.5 hour shifts.
      • First Aid, Harm Reduction, Fire and Parking crews have a 24 hour time commitment.
      • We stagger shifts so that they don’t all fall on the days that the stages are open.
      • Most shifts are as follows: Early Morning – 6 a.m. to 2:30 p.m. Afternoon – 2 p.m. to 10:30 p.m., and Overnight – 10 p.m. to 6:30 a.m.
      • See Job List for available volunteer positions.

Showtime Staff:

      • Staff shifts are between 8 and 12 hours DAILY for the duration of the festival.
      • These positions are filled by seasoned, dedicated staff who come to the festival for the work experience and the satisfaction of working hard and enjoying the festival with their crew.
      • Wages are position-based.
      • See Job List for available staff positions.

PRE and POST SHOW CREW:

There are a few crews that work in the weeks leading up the the festival (July 13 – Aug 2). Please refer to the Job List for more info on which teams have preshow positions. These positions require a time commitment of 40 hours and you are fed 3 meals a day. For crew who are committed to returning the farm to it’s natural beauty, we also have a post show clean up team. When filling out the application please indicate if you are looking for pre/post show work but also let us know which showtime crew you would be interested in as we may not be able to fit you on a pre/post show crew.

Orientation and Training

All workers are required to attend our group orientation session on Tuesday, August 4th, 2015 at noon in the dining hall.  Crew will be notified by email regarding team specific training times. Some teams also have training sessions prior to arrival at the farm.

Arrival to the Farm

Please arrive onsite before 8am on Tuesday to give yourself ample time for check in; depending on arrival volume, it may take a few hours. We highly recommend that you arrive on Monday, August 3rd, 2015 (but NOT BEFORE 8 am) to set up your camp and settle in. Only people scheduled to work on Monday, August 3rd or earlier may arrive prior to this, and only within 24 hrs of your first shift. All crew must check-in at Reception upon arrival where you will receive your credentials. You will then proceed to HR to fill out your paperwork, receive safety orientation and confirm your schedule. IMPORTANT: Your friend/partner/hitchhiker-you-picked-up cannot come on-site before the gates open to the public if they are regular ticket holders. For safety reasons, only registered crew may arrive in advance of our gates opening to the public, no exceptions. We do not accept new volunteers at the gate.

Still have questions? Check out the CREW FAQ PAGE and the CREW/JOB LIST.

2015 Online Application

Staff and volunteer applications for 2015 will be posted February 2nd. Please check back then.


Comments

    • Profile photo of Andy

      Andy

      January 19, 2015

      Yes, there are limited positions available for pre-show setup and post-show takedown. The conditions of these positions are a little different. If you check out the “PRE AND POST SHOW CREW” setup section above, it details a bit more of the specifics.

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