Ticket Info

Shamb2014Web (6 of 94)


17th Annual Shambhala Music Festival, August 7th-10th*, 2014
*August 5th and 6th Early Entry

Tickets will go on sale on Saturday, November 1st at 12:00 (noon) PST.

Comments

    • Avatar of Andy

      Andy

      March 22, 2014

      Although there isn’t a set cut-off date, early birds are moving quickly.

      We will be sending out notifications via our mailing list when we are getting close to selling out the early bird tier.

      To join the mailing list, visit http://eepurl.com/Ig9zD

  1. Avatar of Dave Ness

    Dave Ness

    April 6, 2014

    I bought a ticket at the beginning of Feb, thought they were supposed to be mailed out already? Any info or updates on this? Thanks

    • Avatar of Andy

      Andy

      April 7, 2014

      Hey Dave,

      We’re just motoring through January’s orders right now. Should be on to February early next week. Keep an eye on your email. Once your order has been sent out, you will receive a separate email notifying you that your order has been shipped and will include a tracking number allowing you to track your order to its destination.

      Any other order questions can be directed to sales@shambhalamusicfestival.com. Please include your PayPal transaction ID with your correspondence so that they can help you more quickly.

  2. Avatar of Sarah Ritchie

    Sarah Ritchie

    April 10, 2014

    Is there any chance that there will be no camping spots if we arrive on the Friday? I’ve never gone before and don’t really know what to expect, want to buy the Early Bird tix which say they include camping.
    Thanks

    • Avatar of Andy

      Andy

      April 10, 2014

      Hey Sarah,

      There will always be camping available as it is quite a large farm. Our one car-camping zone, Starlight, will likely be full by Friday. If you park in our Free Parking lot, and pack really light, your chances are good that you can still find a nice spot on Friday.

      The rules change a bit if you want to camp with your car as those lots require a paid vehicle decal.

      Camping and parking is very unique at Shambhala and it is hard to sum up our lots, decals, rules, etc. accurately in a comment. I’m going to be re-writing our Camping and Parking section soon (maybe even sooner thanks to your questions!), I’ll get off my butt and redo the Camping and Parking page on the website over the next couple of days and will send you an email once it’s ready.

      Short answer is yes though. There will still be camping spots available on Friday.

      Thanks for your questions, and welcome to your first Shambhala!

  3. Avatar of arabok13

    arabok13

    July 3, 2014

    Why is paypal charging me $17 for shipping even if I select Will Call for my ticket?

    • Avatar of Andy

      Andy

      July 4, 2014

      Thanks for your comment. I appreciate your argument that we do not actually ship anything.

      We charge a handling fee equal to the price of Canadian shipping as we actually prefer to mail out our tickets whenever possible in order to prevent long line-ups at the show. Managing will-call accurately at the show is a complex task and something that requires quite a large amount of staff resources on our end to ensure lists are complete, tickets are reconciled, and nobody is left out. We have had to dedicate a large portion of pre-show management time and allot additional staff resources to prepare, document and reconcile our will-call process which is why we charge a fee equal to the price of Canadian shipping.

      We have raised the issue of the labelling with PayPal in the past to see if we have any means of changing the text on the PayPal shopping cart without making significant changes to our ticket processing regime (we have always wanted Shipping and Handling to say Processing Fees instead). Unfortunately, they are unable to provide any assistance or an administrative field to modify this field. As PayPal offers processing in a wide variety of languages, I can understand their unwillingness to provide this level of customization.

  4. Avatar of Arctic Marc

    Arctic Marc

    July 14, 2014

    I bought a couple of standard tickets, and I would like early entry access so I can be among the first to stake a camp area. What is the best way I can go about this?

    Thank you,

    Marc and Emma

  5. Avatar of Elishia Mcburney

    Elishia Mcburney

    July 30, 2014

    Hey, We can only make it on the sunday!! Is there going to be camping available the night?? Or a place to park the jeep and sleep in the back???

    Thanks!!

    • Avatar of Andy

      Andy

      July 30, 2014

      Hi Elishia. You are welcome to stay the night on Sunday, if you let parking know your situation, they will find a great place for you. We are always more than happy to let our guests get some sleep before hitting the road.

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