Located centrally downtown in the Health & Well Being Zone

First Aid

Trained medical volunteers are here to help you with whatever medical needs you may have. Open 24 hrs.

The Sanctuary

The Sanctuary is a calm safe haven nestled in a grove of old growth trees right next door to First Aid. It welcomes all people, 24 hrs a day, who feel they need a safe quiet place to rest at any time during the festival. It provides non-judgmental service to people who find themselves unable to cope with the stimulation of the festival.

If you are: feeling stressed, overwhelmed, isolated, cold, wet, need to get out of the sun for a while, just need to chill out, or need someone to talk to, our Sanctuary volunteers will be happy to help.

ANKORS

ANKORS has been serving the Kootenays for 13 years, and has been at Shambhala for over 10 years. They provide free Harm Reduction supplies, services and information about STI prevention and safe partying.

OPTions for Sexual Health

OPTions is Canada’s largest non-profit provider of sexual health services. The primary purpose at Shambhala is to provide non-judgmental and accurate sexual education. Go there for all your safe sex supplies!

Outreach

These support workers roam the festival site. They’re happy to answer any questions you might have, and will be watching out to keep you safe during Shambhala. Look for the purple shirts!

Women’s Safe Space

Open 24 hours a day, staffed by women, for women. This is a place for any self-identified woman in need of non-judgmental support. It is a safe space away from other festival-goers.  Crisis support and post-festival resources are also available here.

Security & Safety Staff

Security and safety staff are available at all times. Their objective is to ensure the safety and well-being of all guests. If you see dangerous or suspicious behaviour, find the nearest crew member  (anyone with a radio or wearing a yellow “Crew” vest) to report it. They will contact Security immediately.