Festival FAQ

Shamb2014Web (83 of 94)

Early Entry, Parking Passes and Re-Entry

What are Early Entry Rates? What day does Shambhala start on?
Why does Shambhala have Early Entry?
Do I need to buy a Parking Pass to camp with my vehicle?
What is the re-entry policy?

General FAQs

Does Shambhala have an age limit? / Is Shambhala 19+?
Do you have tickets in stores? Where can I find tickets?
Do you ship to the US?
Can I buy a Day Pass?
Can I leave a ticket at the gate for a friend?
My photo ID was lost/stolen, and I can't replace it before the festival. What should I do?
When do tickets go on sale for next year?

On the Road to Shambhala

How do I find Shambhala?
What should I pack for Shambhala?
Do you have a shuttle service?
Where can I find a ride share?
When do the gates open? What time to they close?
Where is the nearest gas station or offsite restaurant?
Can I bring my RV? Do you have hookups?
Do you have onsite accommodations?

At the Festival

Will I have access to electricity? Can I bring my own generator?
Photography Policy
Can I bring my dog/pets?
Do you have beer garden? Can I bring in my own alcohol?
Can I bring a camp stove?
Can I have a campfire?
Will there be a place to buy food and beverages at the festival?
Where is the Lost and Found?
Are there showers?
Where is the nearest ATM?
Will my cell phone work on site?
What if I lose my wristband?
When does the festival end? When do I have to leave?

Comments

  1. Profile photo of Brette Adele Hale

    Brette Adele Hale

    July 28, 2014

    Hey. Just wondering when and where the schedule of activities can be found? Do we get that when we arrive? Thanks and see you all soon!

  2. Profile photo of Kassi Irvin

    Kassi Irvin

    August 1, 2014

    This may be a silly question, but we are traveling from the US and are wondering if we need to exchange some currency before we get to the festival? Thanks!

    • Profile photo of Andy

      Andy

      August 2, 2014

      Always good to be pro-active. We do take US cash at the gate, but because of logistics, we are only able to take it at par. You would save quite a bit of money if you exchanged cash off-site.

  3. Profile photo of Jenna McLaren

    Jenna McLaren

    August 14, 2014

    Is there anyway to know what’s currently in the lost and found? I lost something and would like to know if I can still get it back or if it’s there at all?

    • Profile photo of Andy

      Andy

      August 26, 2014

      Hi Kailey, we are just getting back into the swing of things after finishing the farm cleanup and catching up on some much needed rest. We will be itemizing and inventorying all of the found items and will put together a page on our site to hopefully get your missing items back to you soon. Follow us on Facebook and I’ll make sure that once the page is live that we post a notice to our wall.

      • Profile photo of Scott Mills

        Scott Mills

        August 29, 2015

        Maybe I’m misunderstanding this, but shouldn’t people be telling you what they lost before you post the stuff so anyone can claim it? I lost something very expensive and I’d like to tell someone what it is before that happens if that’s the case as the item is pretty common, though it is in a different case I believe.

        • Profile photo of Andy

          Andy

          August 31, 2015

          Thanks for the question, Scott. I apologize that the comment you replied to is from last year. If you are missing something, please email info@shambhalamusicfestival.com. Usually we only hold on to wallets, keys, and cell phones. We only hold on to them for a limited amount of time as well, so it’s good to reach out right away.

          All clothing and camping items we find are usually donated to the salvation army after a short window of time if nobody has let us know specifically what they are missing.

  4. Profile photo of selcimuzic

    selcimuzic

    January 2, 2015

    Do you guys have an environmental action plan to lessen your carbon footprint year to year?

    • Profile photo of Andy

      Andy

      January 2, 2015

      Although we don’t have a formalized plan, we take an active role in protecting our local rivers and streams, improving our waste water treatment facilities, and reducing our reliance on fossil fuels. We increase our progress every year and always ask our guests to do their part as well to reduce the amount of garbage which is always left behind on the farm.

      Thank you for the question.

    • Profile photo of Jake Dubconscious

      Jake Dubconscious

      January 14, 2015

      Sorry Elizabeth, but yes Shambhala is strictly 19+, we did have a chaperone system for a year or two, but no longer.

  5. Profile photo of Ariel Renee

    Ariel Renee

    February 4, 2015

    Hello. I am wondering where the search points are and what they entail? Do they search the entire car before setting up camp, and then each person is ok to go into the festival? Is there a search point when entering the actual festival? Or for each re entry? I am just curious because search points make for longer wait times in line. Sometimes hours for high volume!! I’d like to know how much time to allow

    • Profile photo of Andy

      Andy

      February 5, 2015

      Hi Ariel,

      Longer wait-times are more prevalent from when our gates open until about Thursday morning. You will want to allow for a wait time between 8 and 10 hours if you are arriving with the initial surge of people. Bring some water and food with you for the wait. If you want to avoid long wait times, I would suggest arriving anytime after Thursday afternoon as the wait times will be greatly reduced by then. By Friday, there are usually no major lines and you probably won’t be waiting any longer than 15 minutes.

      • Profile photo of Ariel Renee

        Ariel Renee

        February 5, 2015

        Thanks for your quick response. I read about the wait times in the arrival section. But my question was referring to search points. Can you please address my original question?

      • Profile photo of Ariel Renee

        Ariel Renee

        February 5, 2015

        I am confused, i guess, about the difference between the camp ground and the festival grounds. Is it all the same? It’s the music venue separate? I have never been to this event before. At a recent event in the area, there was a 12 hour wait, just for the campground, and then on top of that, we had to wait four hours to get into the festival ( due to the fact that security was having everyone dump out their bags, take off their shoes, and patting everyone down. ) i am wondering if we should expect the same type of deal? Thanks for reading

        • Profile photo of Jules

          Jules

          April 26, 2015

          Hi Ariel,
          I’m assuming this is your first shambs! Welcome to he family! I did not attend last year but I’m sure that it hasn’t changed that much from previous years. The way things work is that generally you will get in the vehicle lineup to get into the ranch. eventually you will get to the front of the line (omg!) and that’s where you will get your tickets scanned, your wristbands put on and your vehicle will be searched (if they choose to do so. The process is actually quite similar to a check stop where they do a first glance and ask you some questions and then they may or may not choose to search your car). Then you will be permitted to enter and go to the short term parking lot (if you are tent camping) where you can park your car and unload your stuff (if you have to make multiple trips). Then you move your car and go back to your space to set up your camp. You are then free to roam, the only areas that may be blocked off are access to the stages that are not yet opened. Basically everything is on one big set of grounds, the “festival grounds” as the interior next to the river and the “camp ground” surrounds it in a horseshoe shape. The reason that they refer to them differently is because music generally runs 24 hours during the weekend so you want to camp far enough so that you can sleep when you choose to do so, but there is no extra wait time to get into the festival once you’ve gotten into the gates. If you want to cut your wait time and avoid your vehicle getting torn apart (because it’s like Tetris trying to get everything in) I suggest simply abiding by the rules. Don’t bring alcohol, weapons, fuel tanks (see the prohibited items FAQ) and be honest when you talk to the homies at the gates.
          In regards to other types of security shake downs, I have yet to have to dump my bag or be patted down, and I don’t wear shoes, so…

  6. Profile photo of Jules

    Jules

    April 26, 2015

    Hey,
    In the past I’ve only ever brought my drivers license with me, never noticed that it says I should have two pieces of Gov issued photo ID. I don’t have a second piece that’s valid (just student ID or my very old very expired passport).
    What’s the deal with this? Should I bring both just in case? My passport doesn’t even look like me anymore (I was almost 10 years younger in the photo, so it looks like baby me). My student ID is valid and it does look like me. Or am I completely misunderstanding this and you’ll accept non-photo ID (birth certificate, marriage certificate, SIN, etc)
    Cheers! Can’t wait to see you all!

    • Profile photo of Andy

      Andy

      April 27, 2015

      Hey Jules, we will accept non-photo ID for your second piece of ID, such as a bank card, or credit card. Looking forward to seeing you on the farm!

    • Profile photo of Andy

      Andy

      July 14, 2015

      Some vendor locations accept debit and credit, but for the most part, it is cash only.

  7. Profile photo of Jean-Phillippe Bastien

    Jean-Phillippe Bastien

    July 17, 2015

    Hi everyone! I xome from Qyebec so sorry if my english is bad! Unfortunately, i’ve lost my tickets but i buy it on the shambhala website and i still have the information bill and the payment bill that have been mailpost to me with the ticket. Can i enter to the festivation with the payment bill?
    Thanks for the information! I paid for the rickets and now the tickets sell is sold out, so im very stressfull 🙁

    • Profile photo of Andy

      Andy

      July 29, 2015

      Unfortunately, we require the tickets in order to allow you to enter the festival. You will need to keep looking for the tickets. I hope that you are able to find them.

  8. Profile photo of Dylan

    Dylan

    November 2, 2015

    question. when does the festival end for 2016? On the home page of your website it says the festival runs from the 5th through the 8th but on the ticked purchasing page it says it only runs until 11:59 August 7th… just wondering because the 8th is my birthday n i was psyched about this festival actually being on my birthday

  9. Profile photo of Frazier

    Frazier

    November 14, 2015

    Shambs should consider getting Porter Robinson this year like 2012!!! I can picture his new live set in the Grove. It would magical……I also think you guys should contact HUCCI. His trap bangers would fit in the Amp so well. If there was one person i could choose to see next year at Shambhala i would choose Hucci.

    Odesza would be amazing too 🙂

    Happy Shamb!!

  10. Profile photo of Lauren

    Lauren

    January 13, 2016

    Hello!
    Was just wondering, couldn’t find the information on here, what time is excavation on Monday? (2016)
    Thanks!!!
    -Lauren

    • Profile photo of

      Fargatron

      January 14, 2016

      Hey Lauren,

      We allow our guests to stay the night on Monday in order to get some sleep before their journey home on Tuesday.However with this being said, the Monday is commonly known as “No music Monday”. This extra night on the farm is for guests to rest. Staff will be enforcing quiet time on the Monday night, so no excessive partying or music please. Guests will have until noon on Tuesday to vacate the farm.

    • Profile photo of

      Fargatron

      January 26, 2016

      Hi friend, Each of our unique stages are contracted out to individual stage directors who have complete control of their stage. The stage directors hand pick all of their own acts, and there is no application process available. If you want to become involved with the festival, we recommend that you volunteer with us. Crew applications begin on February 1, 2016.

  11. Profile photo of Claudia Sriracha

    Claudia Sriracha

    February 3, 2016

    Cant wait to be back home!!! So excited to take a lot of my friends there for their first year and experience this all over again. Just out of curiosity, when will you guys be announcing the line up by? 🙂 thank uuu ❤️❤️

    • Profile photo of

      Fargatron

      February 4, 2016

      Hi Friend! Usually we release our line-up Mid-Marchish to Early Aprilish. We have yet to confirm the line-up release date for 2016 unfortunately.

  12. Profile photo of Sunny Sun

    Sunny Sun

    March 12, 2016

    are you able to put a lock on the tents you provide for the package deals to prevent any possible theft?

    • Profile photo of

      Fargatron

      March 14, 2016

      Hi, No our tents are not equipped to be locked. We recommend that you store any valuables in your vehicle if possible.

  13. Profile photo of Willow Brittany Simms

    Willow Brittany Simms

    March 17, 2016

    Hello!

    This is my first year attending and I’m super excited! But, I’m also not sure what to expect. I currently purchased the BASSics campsite and found out you can’t set up additional tents for friends. So, I have a couple questions now!

    1) Can you sell your campsite ticket? (Not sure if it will have my name on it or not)
    2) Is the BASSics campsite assigned tents or first come first serve?
    3) If you haven’t arrived yet and the gates have opened, is it hard to find a good camp spot? and parking spot? (for both free campsites and purchased)

    Thank you:) See you soon!

    • Profile photo of

      Fargatron

      March 18, 2016

      The first time is the best time!

      1.) Yes, you can sell your lodging package. However, you will have to follow our Lodging Transfer Procedure before July 1, 2016.

      2.) All of our lodging is first come, first served.

      3.) The beauty of lodging is that they are all good campsites! Even if the gates are open, there will be plenty of awesome campsites to choose from. Additionally there will also be ample room available in the ShambhaLodging Parking Lot.

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